Return and Refund Policy
Thank you for shopping at SerpRadar.com.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SerpRadar.com.
- Products refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Products from Us.
- Service refers to the Website.
- Website refers to SerpRadar.com, accessible from https://serpradar.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Products or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
We will reimburse You no later than 14 days. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Products to be eligible for a return, please make sure that:
- The Products were purchased in the last 14 days
The following Products cannot be returned:
- The supply of Products that have been consumed more than 50% of its original specification.
We reserve the right to refuse returns of any Services that does not meet the above return conditions in our sole discretion.
Only regular priced Products may be refunded. Unfortunately, Products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
